Frequently Asked Questions

We work directly with Ontario farmers, fisheries, and local artisans to select produce and proteins at peak season, ensuring fresh regional flavors in every box.

Yes. Our menu allows you to filter options for vegetarian, gluten-free, dairy-free, and other preferences when selecting your weekly recipes.

We deliver across the Greater Toronto Area and select regions in southern Ontario with reliable courier partners to maintain ingredient freshness.

You can choose a box size starting at two servings per recipe with a minimum of three recipes per week to meet our packaging and delivery guidelines.

Log in to your account on freshprep.digital before the weekly cutoff to skip, pause, or adjust your upcoming delivery without any additional fees.

If you experience any problems, send us a message via the contact form or call +14161145018. Our support team will respond promptly to assist.